Privacy policy

Declaration on the duty to inform

Thank you for your interest in our website. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

If you contact us using the form on the website, by e-mail, or during a free personal consultation, you will be informed about all treatment methods (insole technology, orthopaedic custom-made shoes, Haluxin toe spreader with and without magnet) offered by OrthoVital.
The data you provide will be stored by us for six months for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

Data storage
We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as are the name, address and credit card number [...] of the purchaser.

In addition, the following data will also be stored by us for the purpose of processing the contract: Address, e-mail address and telephone number, if applicable.
The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfilment of our obligations under tax law.

After termination of the purchasing process, the data stored by us will be deleted. In the event of the conclusion of a contract, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and date of purchase will be stored until the expiry of the product liability (10 years). The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web analysis
Our website uses functions of the web analysis service Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; "Google").

Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for commissioned data processing.

Your IP address is recorded, but pseudonymised immediately [e.g. by deleting the last 8 bits]. This means that only a rough localisation is possible.

The relationship with the web analytics provider is based on ... [standard contractual clauses/an adequacy decision of the European Commission (e.g. in the case of the USA: "Privacy Shield")].

The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised [pseudonymisation is recommended for the legal reason "legitimate interest"; this must be clarified with the web analysis service].The user data is stored for a maximum of 2 years.

Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Status: December 2017

You can reach us at the following contact details:

Orthovital OG
Hauptstrasse 46
8742 Obdach

Tel: +43 / 3578 / 2394
Fax: +43 / 3578 / 2394-4
E-Mail: office(at)orthovitalzentrum.at

Company register number: 380866y